At Country Acres Personal Care Home, 17 residents are unable to see the ones they love most. 

Social distancing and regulations have made it difficult for family members and friends to enter the home, making it even more challenging to communicate. 

However, turning back the clock has seemed to allow people inside and outside of the home to have conversations. 

Turning back the clock, meaning letters. 

Country Acres has started a "pen pal" program, that will allow anyone to send a letter to a resident inside the facility. 

"I came up with the idea because [residents] have a lot of issues with the social media and communicating with their families that way", said Monica Caldwell, Administrative Assistant. 

In fact, one letter that will be sent soon could help to rekindle a relationship that was built long ago. 

Misty Adams used to drive Barbara List, Country Acres resident, to church and other locations around the Titusville area. 

Now, despite her moving to a different location, Adams wrote a letter to List, catching her up on all that she has missed over the past 17 years. 

"She would always ask me how things were going", said Adams. "She has a wonderful heart". 

And, ironically, part of the letter includes exactly what List was hoping for. List said she was hoping to "hear about someone's cat", exactly what Adams noted in her writing. 

In addition to letters, Caldwell says crafts, pictures, or other ways of written communication can be sent in to the office. Letters will be left for 24 hours to help mitigate COVID-19, and then read to residents. 

This story was supported by the Economic Hardship Reporting Project.