Player Help
- What version of Flash is required?
- How do I upgrade my Flash Player?
- What are the minimum hardware requirements?
- What are the minimum software requirements?
- I am having problems installing the Flash Player.
- After updating, I still get prompted to update or the previous version is still installed.
- I have installed Adobe Flash Player but still don't see any Flash content. What is wrong?
Flash Player 10 is required for this site's player features to function properly.
You can download and install Flash Player from the Adobe Flash Player Download Site.
Flash Player 10 has the following minimum hardware configurations:
| Windows | Macintosh | Linux |
| Intel® Pentium® II 450MHz or faster processor (or equivalent) | PowerPC® G3 500MHz or faster processor Intel Core™ Duo 1.33GHz or faster processor | Modern processor (800MHz or faster) |
| 128MB RAM | 128MB RAM | 512MB of RAM, 128MB of graphics memory |
This Flash Player is supported on the following operating systems and browsers:
Windows
| Platform | Browser |
| Microsoft® Windows Vista® | Microsoft Internet Explorer 7.0 or later, Firefox 2.x, Firefox 3.x, AOL 9, Opera 9.5 or later, Safari 3.x, Chrome 2.0 or higher |
| Microsoft Windows XP | Microsoft Internet Explorer 6.0 or later, Firefox 2.x, Firefox 3.x, AOL 9, Opera 9.5 or later, Safari 3.x, Chrome 2.0 or higher |
| Microsoft Windows Server® 2003 | Microsoft Internet Explorer 6.0 or later, Firefox 2.x, Firefox 3.x |
| Microsoft Windows Server® 2008 | Microsoft Internet Explorer 7.0 or later, Firefox 3.x |
| Microsoft Windows 2000 | Microsoft Internet Explorer 6.0, Firefox 2.x, Firefox 3.x, AOL 9, Opera 9.5 |
Macintosh1
| Platform | Browser |
| Mac OS X v10.4 or 10.5 (PowerPC) | Firefox 2.x, Firefox 3.x, AOL for Mac OS X, Opera 9.5, Safari 3.x. |
| Mac OS X v10.4.x or 10.5(Intel) | Firefox 2.x, Firefox 3.x, Opera 9.5, Safari 3.x |
Linux2
| Platform | Browser |
| Red Hat® Enterprise Linux (RHEL) 5 | Firefox 2.x, Firefox 3.x, SeaMonkey 1.11 |
| openSUSE® 11 | Firefox 2.x, Firefox 3.x, SeaMonkey 1.11 |
| Ubuntu 7.10 or later or 8.04 or later | Firefox 2.x, Firefox 3.x, SeaMonkey 1.11 |
Solaris™
| Platform | Browser |
| Solaris 10 | Firefox 2.x, Firefox 3.x |
- ATI Rage 128 GPU does not support fullscreen mode with hardware scaling.
- Only Advanced Linux Sound Architecture (ALSA) is supported (OSS/ESD will not play audio; audio will silently fail). Only GTK2-based browser versions are supported.
Note: Flash Player 10 is not available for Microsoft Windows 98, Microsoft Windows ME, Macintosh OSX 10.1 &150; 10.3, and Red Hat® Enterprise Linux 3 and 4 operating systems. To download the latest Flash Player 9 for these operating systems, visit the following Adobe TechNote.
If you have problems, go to Trouble with Windows Installation or Trouble with Intel-based Macintosh Installation or Trouble with Linux or Solaris Installation.
You may need to restart your browser or machine to complete the update. Close the entire browser completely, then Test Adobe Flash Player.If this does not work correctly, restart the machine and test again. If you still have problems, move on to Trouble with Windows Installation or Trouble with Intel-based Macintosh Installation or Trouble with Linux or Solaris Installation.
The most common reasons that Flash content fails to display are:
Pop-up blockers
A common cause of Flash movies failing to display is the presence of pop-up/ad blocker software that specifically targets Flash content. To find out more about this issue, see "Flash movies do not appear after installing the Flash Player" (TechNote tn_19091).
Internet utilities blocking Flash Player
Some Internet utilities, such as Norton Internet Utilities, perform functions similar to a firewall and may restrict viewing of ActiveX controls, and in some cases specifically blocking Flash content. You need to ensure that your firewall or utility settings are set to allow ActiveX controls and Flash (SWF) content.
