Erie Insurance, Erie County's largest employer with operations in 12 states, continues to work through a system wide outage that began over the weekend. Company spokesperson Matt Cummings issued a new statement this morning as the Fortune 500 company continues to assess the issue.

A network outage impacting ERIE systems continues. All available resources are working to restore access as soon as possible.
Policyholders who need to start a claim can get in touch with their agent or contact ERIE’s First Notice of Loss team at (800) 367-3743.
Online Account and Customer Care are not yet operational for billing and coverage additions.
We will continue to provide status updates as information becomes available.

Pete Zaphiris, Principal Agent for Great Lakes Insurance Services Group, the largest Erie Insurance agency, said that his business is able to continue working and processing claims. He's asking agents to go "old school" and use paper documents to process claims for customers until the system issues are resolved. "We're not missing a beat," Zaphiris said.